Customer Testimonials

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Google Dec 5, 2024

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Google Dec 5, 2024

Great service and timely completion. Would recommend.

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Google Dec 5, 2024

I had an AMAZING experience at Denton Mazda! I was stuck in a horrible deal with another dealership and Tareq and Scot (finance) SAVED ME! Tareq got me into a BRAND NEW 2025 Mazda Cx-5 preferred w white leather interior! Tareq did ALL the prep work before I even walked into the dealership. I was late and he stayed into the evening to help me. I showed up, test drove, and signed papers! He got it detailed and it was perfect. He was so kind to give me his employee discount so I got 3yrs of service for $500, 2K off the ...

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Google Dec 3, 2024

Excellent service, beautiful showroom, knowledgeable staff, great experience overall.

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Google Nov 30, 2024

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DealerRater Nov 27, 2024

Quick service, reasonably priced and good service coupons. Lobby is comfortable with drinks and snacks.

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DealerRater Nov 27, 2024

Always friendly staff even when itā€™s a busy day. Always up front about service and cost

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Google Nov 27, 2024

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DealerRater Nov 26, 2024

Best car buying experience everā€¦. Chris Garner and his team were excellent. Great OTD price and very fair value for a trade in. Excellent customer service in finance department with Andrew. Great team effort. Would highly recommend Denton Mazda

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Google Nov 24, 2024

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Google Nov 24, 2024

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DealerRater Nov 21, 2024

Took my Mazda for repairs the staff was very friendly and helpful. My service advisor Garold was the best and very knowledgeable with the recommendations given for services needed to my vehicle. Will definitely start bringing in my car to this location.

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Google Nov 21, 2024

Denton Mazda Service Garold Snyder and the rest of the service team provide quality service paired up with stellar customer service. I drive 30 minutes to see this team and to make sure this vehicle is safe for my family.

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Google Nov 20, 2024

Loved the service and people at Denton Mazda! My technician Lance did an amazing job!

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Google Nov 20, 2024

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Google Nov 17, 2024

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Google Nov 16, 2024

Service advisor was helpful. Work done in 1 1/2 hours for recall.

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DealerRater Nov 14, 2024

I came in for a recall repair, and despite looking busy, everyone there was welcoming and kind! They got me in and out with the service and a complementary vehicle inspection in under an hour!

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Google Nov 13, 2024

Had an amazing car buying experience. Patrick Robertā€™s is the best very knowledgeable and helpful.

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Google Nov 11, 2024

Great dealership and finance department. They gave us good value for our trade in car and also great price with maintenance plans for new cx50 Mazda 2025 with gasoline. Recommend this place.

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DealerRater Nov 11, 2024

I recently bought my new Mazda cx 90 from Denton. I met the sales person Patrick Roberts who was really helpful in giving all the details related to the vehicle. He was extremely patient and was answering all my queries very patiently. I truly appreciate the way he was sharing the details. Thank you so much Patrick!! I also wanted to thank Andrew from Denton Mazda team for all the details and guidance he provided when i was finishing the paper work. Denton mazda is genuinely an amazing team and I thank each person who helped me in getting my vehicle. ...

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Google Nov 10, 2024

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DealerRater Nov 10, 2024

Denton Mazda very accommodating and excellent service with repairs. They have very friendly and informative atmosphere. Video of the repair Iā€™m really impressed with. If buying another car in future would buy it from this dealership.

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Google Nov 9, 2024

Iā€™ve been coming here a while now. Would recommend. Prices are a bit high just typical of of dealership. Always clean and friendly there. Honest as well. Will continue to come here

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DealerRater Nov 8, 2024

Everyone is so friendly. I was happy with the service. Liked the information about warranty.

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DealerRater Nov 8, 2024

Patsy was terrific- very friendly and kept me up to date throughout the day. Great doing business with her and your service team

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Google Nov 7, 2024

Outstanding service at this Denton location! Lisa is a rock star šŸ™‚ While I was traveling to West TX, I had concerns of warning lights. The W. TX location indicated they did not see any concerns. However after returning to the Dallas area, I took my vehicle to the Denton location & they were able to easily pinpoint the cause. The Denton team is phenomenal in customer service, they quickly diagnosed and fixed the issue and provided a thorough walk through video which was a wonderful touch. Special thanks again to Lisa for her amazing customer service. She was so kind ...

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DealerRater Nov 7, 2024

Excellent service and great employees , also they were very accurate and explained everything in proper way

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DealerRater Nov 4, 2024

Had the pleasure of meeting the wonderful staff at Denton Mazda. I was first greeted by a very nice man that took care of my car named Garold. He was very sweet and professional. Caleb was my shuttle driver and he was such a delight to talk to on the ride home. I really appreciated the excellent customer service that I received. Thank you so much for making my first encounter in the great state of Texas such a wonderful experience. Sonja

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DealerRater Nov 3, 2024

Good dealership to buy cars at fair price. Definitely recommend for buying new or used cars.

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DealerRater Nov 1, 2024

I had a great experience and Denton Mazda. The staff where friendly and knowledgeable. They were helpful and not pushy.

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DealerRater Oct 31, 2024

They were all very nice and made sure I was set up exactly how I wanted and needed. Other dealerships I had spoken with were very much ā€œno, I canā€™tā€ and Denton was very much ā€œlet me see what we can doā€

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DealerRater Oct 31, 2024

Miguel was patient and listened to what we wanted in our next car. It was very nice to have since I really didn't have my mind made up of what I wanted.

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Google Oct 30, 2024

Hugo and Andrew went above and beyond to get me in a 2025 Mazda 3. My wife got her CX-9 From here last year too. Couldn't be more pleased with the deal, communication, and overall satisfaction of the transaction. I would advise reaching out to them, and seeing how they can serve you. A+ dealership with quality employees.

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DealerRater Oct 29, 2024

Professional staff. Fair prices. Everyone was helpful. I recommend this dealership over any other Mazda dealer.

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Google Oct 29, 2024

Such a great place!! Always an easy process with Denton.

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Google Oct 27, 2024

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Google Oct 26, 2024

Quick in, communicated well, quick out, even w/ free car wash! Lisa was awesome!

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Google Oct 25, 2024

First time with the service and was excellent, nice people around and take care very well of my vehicle.

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Google Oct 24, 2024

Great service always

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Google Oct 24, 2024

I wasnā€™t even thinking about buying a car. Once I got in there John was very helpful, he showed me some pictures of vehicles. I drove them and I chose one. The finance guy was also very helpful. Thank you for making the purchase so easy.

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Google Oct 22, 2024

Great job guys! Quick and efficient.

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Google Oct 21, 2024

Fast service in timely manner

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Google Oct 21, 2024

Buying a car here was the best experience for a new car owner. Patrick was patient and kind. Worked hard with my budget and nerves. I highly recommend seeing Patrick at this dealership. My only issues thus far has been having my car service here. I have gone in for a scheduled oil change, and each time the service dept has been behind scheduled. Which I understand and try to be patient butā€¦.A simple oil change has taken at least 2 hours. My first time was 2 hours and yesterday I got there at 9:30 and left at 1pm. When I left ...

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Google Oct 17, 2024

I really love this store. As a GM retiree, this Mazda was my first ever non-GM purchase. Iā€™ve had it six years. I needed to replace the battery today at a particularly inopportune time. Patsy in service talked me through how to try to get it charged enough to come in and also get the break light to go off. When I got there she went above and beyond to make sure I was comfortable and not stressed. The service team had me in and out in a very reasonable time. Iā€™m grateful to know I have a ...

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DealerRater Oct 17, 2024

Staff is great ā€” so friendly and helpful. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place.

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Google Oct 16, 2024

My whole experience was great. Patrick, my salesman, made everything super easy. He really knows his stuff and walked me through all the features without it being overwhelming. He was patient and made sure I was comfortable with everything before moving forward. The process was quick and hassle-free, and even the finance guy was really nice and made everything simple. I was in and out in no time. I'll definitely recommend Patrick to anyone I know looking for a new car.

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DealerRater Oct 13, 2024

Chris Garner is the best! Honest, kind, accommodating, just like a buddy being honest on what youā€™re getting, etc etc. No xx. After meeting and talking to him for the 1st time, in 15 mins we decided to purchase the car. And this is after weeks and weeks of searching and hunting cars in different dealerships.

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Google Oct 13, 2024

Took my vehicle for an oil change and they suggested what else my vehicle might need in repairs and I declined the other repairs and there was no questions asked why or no pressure. I was very satisfied with the customer service and the wait was not long. I highly recommend to anyone who has a Mazda for service.

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Google Oct 13, 2024

Denton Mazda Service was attentive and explained the why and cost of all the care needed before moving forward. Their staff is kind and helpful with a comfortable waiting room. Choose Denton Mazda for your Mazda service.

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Google Oct 12, 2024

Great staff! Very professional, courtesy was top-notch. My technician was even more impressive, with his knowledge of wiring and electrical systems on the car. This is my first visit here and definitely trust these guys with my vehicle.

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DealerRater Oct 12, 2024

It seems that all the associates at Denton Mazda are pleasant and helpful! I appreciate that!

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DealerRater Oct 10, 2024

Just moved to Denton area and my 2022 CX5 needed its next service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the service tech I will be definitely be using for future service while in Texas Thank you

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Google Oct 10, 2024

Chris Garner is the best. After weeks & weeks of hunting for a new car In different dealerships, we decided to purchase within 15 mins talking with Chris. No salesman BS. Just honest, nothing hidden, kind, accommodating.

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Google Oct 7, 2024

A wonderful experience and very professional!

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DealerRater Oct 7, 2024

I always get good service at Denton Mazda. The walk around videos are great and the progress texts during service are helpful.

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Google Oct 6, 2024

I really appreciated the information and time the staff is willing to spend to help you find a car. Special thanks to Christopher and Patrick.

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Google Oct 5, 2024

I always feel so welcome at the service center. Everyone is always so kind and courteous. Especially, the service Manager Junior. I have been a Mazda owner for over 4 years. And during this time I have continued having my car serviced by the dealership. Solely because Juniorā€™s customer service skills. He is beyond amazing! As well as his right hand man Gerold Snyder. Wonderful team and staff.

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Google Oct 5, 2024

My experience was stellar and the customer service support is really top notch! Garold is very professional & friendly!

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Google Oct 4, 2024

Great experience having my car serviced here. Everyone was friendly and performed their jobs well. I especially appreciated that they kept me notified of the how they were progressing in the work being done on my car. Special thanks to Patsy Ingalls who was patient and kind.

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Google Oct 4, 2024

Service department was great, from the time I walked in the door, until the time I left. Thank you Denton Mazda

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Google Oct 2, 2024

Had an issue with my sales guy. Robert (sales mgr) took control and took care of us directly.

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Google Sep 29, 2024

Everything was great. The car wash guy could do better. Garold is so nice. ā¤ļø

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DealerRater Sep 28, 2024

Always professional, courteous, and knowledgeable. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again.

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DealerRater Sep 28, 2024

Everything was explain and vehicle is working good. No issues and will go back to the dealership for any other problems.

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Google Sep 27, 2024

Everyone here was extremely friendly and helpful to meet our families needs! This is my second vehicle to be purchased at this location and 4 for my extended family. Everyone has been super happy with their experience.

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Google Sep 27, 2024

Miguel was an amazing salesperson. He wasnā€™t pushy and gave honest opinions about the vehicles. The dealership was very clean and inviting. It didnā€™t feel loud and chaotic like other dealerships too. Very family friendly indeed.

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Google Sep 26, 2024

Leo was very helpful with this process! He wasnā€™t pushy at all and was also good at understanding my needs and giving me exactly what I wanted.

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Google Sep 25, 2024

I have recently bought a new vehicle from Mazda Denton. Leo and management were very professional and honest. I enjoyed working with them and left satisfied with my purchase. Thank you guys.

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Google Sep 22, 2024

Service was very good and fast .My car problem was right side mirror burst itself when I was driving.I think it was error of manufacture company of mazda.I paid $ 1000 for replace that mirror.I have share mirror burst photo to all my friends and relatives who are using mazda car and they are scaring now.Mazda manufacturing company should thing about such things.

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Google Sep 22, 2024

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Google Sep 20, 2024

Was more thrilling than a theme park! I felt confident I knew myself, we found a wonderful car, truly superb, only to be hit with a massive identity crisis. ā€œWho am I?ā€ For about 1 hour and 30 minutes. Thankfully my questions were answered and I am in fact who I thought I was! 10/5 best experience ever! Truly! Moral of the story- quadruple check and make sure you put all your information in correctly.

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Google Sep 19, 2024

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DealerRater Sep 17, 2024

Felt like a small dealership! Friendly and low pressure!! I highly recommend it! Even if itā€™s a little drive!

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Google Sep 17, 2024

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Google Sep 15, 2024

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Google Sep 15, 2024

Very good customer service! Thank you Nancy

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Google Sep 14, 2024

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Google Sep 12, 2024

Very professional and polite. Good service

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DealerRater Sep 10, 2024

Denton Mazda is great!! I have bought 3 cars from this dealership! They are very professional, there to help you, and the service department is exceptional also! Thank you Denton Mazda!!

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DealerRater Sep 10, 2024

Wonderful greeting by Patsy when I got out of my vehicle! Very pleasant staff in at yhe Service Desk

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DealerRater Sep 7, 2024

Super great service , was really fast great conversation and customer service . They got me in out hassle free

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Google Sep 7, 2024

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Google Sep 6, 2024

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Google Sep 6, 2024

Great looking location, service is good

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DealerRater Sep 5, 2024

Had the best experience purchasing my new car, William was very helpful took his time to show me all the features and even followed up to make sure everything is going smoothly.

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Google Sep 4, 2024

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Google Sep 4, 2024

(Translated by Google) My husband and I bought a car at Denton Mazda this weekend. We shopped around at different dealerships, but Denton had the best price for the exact same car. Their attention was incredible. Our sales representative Josue VillaseƱor was exceptional. He was friendly AND professional. He was patient and guided us through the entire process and didn't try to sell us anything we didn't need. Additionally, the entire process was in Spanish, our native language. My husband and I bought a car from Denton Mazda this weekend. We went asking around at different dealer ...

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Google Sep 1, 2024

Took my car in for a couple of recall repairs and the people that work there are of the highest caliber. Fast, efficient, and very nice. All around a great experience.

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DealerRater Aug 30, 2024

Chris is a great guy. He made my new car buying experience an easy one and helped me to get the best deal. He took time to drive to my house with the new car and guided me through the entire process. Thanks for all your help Chris.

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DealerRater Aug 30, 2024

Stumbled upon this dealership en route to a different Mazda dealer. That ended up being a blessing because Chris and everyone I worked with was amazing. Honest and not pushy.

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DealerRater Aug 29, 2024

Although I didn't have my coupon, the service agent honored it and saved me money. She was courteous and friendly

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DealerRater Aug 29, 2024

I appreciate Patsyā€™s customer service; sheā€™s courteous and informative from beginning to end. There was no stress in leaving my car to be serviced. The service department replaced a part based on a service bulletin with zero hassle, and I am happy with the routine maintenance that was provided. I would not hesitate to use Mazda Denton for future needs.

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Google Aug 29, 2024

Excellent service and Jerold Snyder very courteous. Thank you all.

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DealerRater Aug 28, 2024

My husband and I came in to test drive on Saturday. We were immediately greeted by Chris. He took the time to listen to what we were looking for, even though we made it clear we werenā€™t looking to buy. Weā€™ve had bad experiences at other dealerships in the past. Not the case this time! We left with a car and feeling excited about our new purchase! Thanks Chris and Mazda of Denton!

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Google Aug 22, 2024

I cannot believe how wonderful the service department is at Denton Mazda. We bought a used Mazda from a private seller and brought it here to get checked out. They were so thorough and even made videos for me that I could review later. There was also no pressure to do anything right then and there, which I was so grateful for. They even wiped down the interior with leather oil and washed the outside. On top of it, they didnā€™t charge me anything!

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Google Aug 20, 2024

This was my first time getting my vehicle serviced at this location. The staff were so helpful and friendly! They explained everything well and made the process easy. Will be returning for future visits.

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Google Aug 18, 2024

best mazda service in denton, spencer is really helpful explaining the service details and patiently answering my dumb questions.

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DealerRater Aug 16, 2024

I ordered my MX-5 through Denton Mazda. Great communication with Chris throughout. It was a great experience working with Chris and Colin during the delivery process.

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Google Aug 16, 2024


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