Customer Testimonials
The staff here is always kind, thorough and knowledgeable. I never hesitate to ask any questions and I feel comfortable while I wait for my service to finish.
I came in yesterday for an oil change . Service was great!
Good but not great. The sales team I worked with satisfactory. No lies detected, I got a good price and only light pressure on upsells. Management pissed me off. They refused to transfer my brand new Disabled Veteran license plates to my new vehicle because "I wasn't trading a car in and they couldn't prove that I wasn't going to be running the other vehicle without plates". News flash: you're not the license plate police. What I do with the other vehicle is completely irrelevant and none of your business. I brought the physical ...
Great dealership @ service center. Friendly and knowledgeable personnel. Will continue using Denton Mazda.
Very disappointed with the service. I scheduled an appointment and was told service would be an hour even with the appointment. There was an error in my email address and they told me they could fix it until my next visit.
The service team is great! Customer service Everytime ingo there is amazing...I have no complains
It was very nice to find a dealership that wanted to talk and help you not keep you captive and use all the old line on you. It was a very happy and pleasant experience. Thank you.
Hands down the best experience Iāve ever had with a dealership. The customer service was incredible. The people there seem to love their jobs. I would recommend them to anyone!
I had a great experience with Miguel Sanchez buying my 2025 Mazda cx 90. Buying process was pretty smooth. The car was still in transit and Miguel stayed on top of that. Overall everything went well
It's been about 15 years since I had to buy a new car. I would like to say a Great Big Thank You to Patrick Roberts and team at Mazda Denton for being so helpful in easing my anxiety with buying a new car. They were so helping and upfront with me. I am now the proud owner of beautiful new ride #CX50 I absolutely love it. So, if y'all need a car go visit Patrick at Denton Mazda
Rapid and excellent service . Great attention and comfortable installation. Clean ambiance.reasonable service cost . I strongly recommend Denton Mazda
I always get great service at Denton Mazda. Garold my service advisor is very good at what he does, and keeps you informed of the status of your service
They are very helpful and explain the information in a way that I can understand. Garold was the best!
I was looking for Mazda CX-5, hence I visited to Eldorado Mazda first but I did not get good responses and deals from them. Hence I googled and found Denton Mazda. I contacted Denton Mazda and Chris Garner is the guy helped me to get a new CX-5 with good deal. He is very good and in nature. He gave me very good deal on new 2025 CX-5. If you are looking for your dream car (Mazda) then I would tell Chris is the guy who can make your dream true.
The staff was very courteous and provided an excellent customer experience. They went out of their way to be helpful.
Chris made the car buying experience a good one. Professional, no pressure. I went in with a particular car in mind, and left with a different one that had all the features I wanted. Even if he was busy, he made sure I still got personalized attention and wasn't left waiting. I hope he is still here when I buy my next car!
I was visiting the Dallas area & after having an unprofessional experience with my local Mazda dealership, googled & found Denton Mazda. Chris greeted me and the rest was a professional, carefree, non-stress, non-pressure sale of exactly the car I wanted. Chris made the entire process a great experience. Need a great car, go see Chris at Denton Mazda! Thanks to you & the others that made this such a pleasant experience!
Chris Garner is a Professional in every detail. Very hassle free. 1000% and above. We will be servicing our new Miata with Denton Mazda. Chris was the only person out of 5 dealerships around TX & Oklahoma to get what I wanted. Much appreciated. Thank you again Chris, Maribeth & Kirk
Xavier was great!
I have been doing business with this Mazda dealership since 2007, and they have shown me good customer service all this time.
Very professional and kept me informed every step of the way. Did a great job. No complaints.
First off, I just wanted to thank Mo, Scott and Colin for everything they did for me today. I came in and was and buy my dream car for less than I ever thought I could pay for it. Scott and Mo fought for me and were able to get me completely set, and Colin explained every part of the payment/paperwork process perfectly. Mo, even on this incredibly busy day, went out of his way to pick up the car I wanted from another dealer and delivered it right to me. It is absolutely everything I could dream of, ...
Wonderful experience, everyone was so nice and helpful. Thank you so much!! ā¤ļø
I just had the best experience purchasing a new car in many years . The price was agreed upon prior to my visit through email. I arrived at dealership , test drove car, when thought an instruction using all the cars electronics and last went through financials and signing contract . With that said my appointment was at 10:00 AM and I was driving home in new car at 11:02
Iāve been a loyal customer of Mazda for 5 years. The service department technician in Denton who was in charge of my car lacked knowledge and professionalism. We came in for a BSM (Blind Spot Monitoring System) related issue and were told the āfront facing camera,ā which is not related to the BSM system at all, was the problem. Also, I got an email from Mazda with a total price of $31.95 for an oil change, and at the register, they did not respect that price and charged $70 plus tax, calling the email a āmistake.ā
Service is flexible and accommodating. Always prompt and thorough. Helpful when it's needed. Shuttle by Caleb is readily available and courteous. Love my Mazda and they keep it in top shape.
I showed up without an appointment, and Patsey went above and beyond to fit me in for service, getting everything done quickly and efficiently. Great experience!
First off, I just wanted to thank Mo, Scott and Colin for everything they did for me today. I came in and was and buy my dream car for less than I ever thought I could pay for it. Scott and Mo fought for me and were able to get me completely set, and Colin explained every part of the payment/paperwork process perfectly. Mo, even on this incredibly busy day, went out of his way to pick up the car I wanted from another dealer and delivered it right to me. It is absolutely everything I could dream of, ...
Nice and clean. Service personnel are very courteous, explain the findings patiently and do not pressure to fix all items.
If your looking for a vehicle Christopher Garner at Denton mazda is your guy!! Wonderful customer service. Was patient with my decisions on what I was looking for in a vehicle. I test drove a couple vehicles, and he was very knowledgeable on all of them, answered all of my questions, and told me more fun facts and information on the cars. Best test drive I have ever been on! I never felt pressured or pushed to purchase. He was open and upfront with prices. I couldn't make up my mind on 2 vehicles, so he let me take one ...
I purchased my car from Denton Mazda. Miguel was my sales consultant. It was a great car purchasing experience. Thank you.
Always great help from the service department. I am always able to get in and quickly.
Very nice snacks and beverages.Nice place to wait
Customer service is so good and I have really good experience at this dealership
customer service is really good
Always great service from this dealership! I came in with several items that needed to be taken care of and I was on a time constraint. Garold assured me that, if the maintenance was not complete on my car, I would be given a loaner, so that I could go take care of my business. My car was ready with time to spare, thanks to everybody on the wonderful Service team!
I have ALWAYS had a great experience at this dealership. Thank you!!!!
UPDATE- Amos kept his word and was able to get my equity check to me today!!! Other than this mistake all went well and I AM ENJOYING MY NEW CX30 TURBO PREMIUM!!! Update I purchased a CX 30 turbo premium 22 days ago and traded in a 2023 Mercedes this dealership owes me $8147. I was first told Iād get my money in 10 days then they said 20 days itās 22 days there was not a check request filed. They have pretty much stolen my $60,000 Mercedesand are very laxed about it. I spoke with Amos Bowen today. The general manager he said I might ...
I'm not exaggerating when I say that this was the best service I've had anywhere, not just a dealership! Everyone from the service team was extremely friendly and helpful, and I didn't feel pressured into any services I wasn't there for! Shout outs to Garold, Caleb, Xavier, and Aiden for being so great!
John was great.
Great service team very welcoming and fast service and my service record was great and communicated well.
Patsy was exceptional, greeted me and checked me in. Overall time was about 1 hour for an oil change and state inspection. Fair pricing. Coffee and snacks in the waiting. Bathroom sparkling clean. A good experience.
Dealership was easily accessible and clean. Staff were all friendly without being pushy. They knew the product vehicles and were easy to talk to. I was able to work through questions with my salesperson via email and texting prior to arrival which minimized my time sitting at the dealership.
Great service!! They took care of me and my car and showed that they genuinely care about their customers.
I've owned 11 Mazdas dating back to 1973. I always get the very best service at a dealership. I purchased my first 3 Mazdas in Maryland and since moving to Texas I have purchased the other 8. Denton (formerly Classic) Mazda is my go-to when purchasing cars. I only have my cars serviced in Denton and for good reason. They do it right. They have a great team looking after my cars. When it's done right, there's no reason to go anywhere else.
Went in for howling sound coming from back tires, turned out it was the wheel hub - I got ride back home using their shuttle service, driver is Caleb who went above and beyond and delivered an item I accidentally left in my car (had to leave for repair) even after I forgot it and he already given me a ride home. They repaired my car the next day - no charge due to warranty - Caleb picked me up and I was in my car in no time. Every one is very friendly and knowledgeable, seems like everyone knows ...
Wow Talk about customer service ! Central scheduling made an appointment for the same day . I drive 2 hrs to get there and the service counter said they could not fit me in I said , they said it was a locked in appointment. Well The lady at the service desk said let me shuffle some things around , the shop Forman got involved and they made it happen ! The team work is amazing there and everyone wants to help out ! Iām not sure what they put in the cool-aid but I want some ! Great job Team Mazda Of Denton Iām coming ...
Garold is the best . Good service and great location Mazda is the best car service
Went in for a diagnostic, I was treated well, great service
patsy was amazing! the service was done fast and communication was consistent. all employees were kind
Fantastic experience at this dealership! Chris was a fantastic salesman to work with and helped me find exactly what I wanted. The finance office was also great to work with made sure the finances lined out as we agreed.
Super place great customer service. Every time I go for my regular service, I get treated very nice great staff.
Denton Mazda has a lovely waiting room and the staff is very friendly. I appreciate how they are not pushy when it comes to sales or maintenance and they truly work around my budget.
Last night, when we wanted to buy a car, Josue asked us a few simple questions and brought us exactly a car that my wife really likes it and had a reasonable price. I would say thanks to Josue and good team they have. They are honest and no rush!
Experience made easy by setting up online appointment. Got in 30 minutes early. Service superb. Received email with 2 minute video of various points checked by the technician. Small snacks for those sitting in the waiting area. As pleasant an experience as one could hope for.
Just meets expectations. Neither good nor bad. Transparency could be good for their dealership.
Service department, courteous, professional. Great folks to work with. Even though I didn't purchase my car at this dealership, it made no difference as to the service provided.
I Purchased My first car here a year ago. The dealership and especially Scott goes above and beyond. They are very transparent and upfront. They are always one call away for me even after one year of buying my car. Really impressed and they are exceptional !
Quick efficient service! In and out in 45 minutes.
Jr and Team do a fantastic job servicing my vehicle every time I visit this location.
Denton Mazda always gets the job done. I especially love the customer service provided by Patsy!
Had multiple services done including an engine tune up, spark plugs, all fluids flushed and replaced. The car was returned to me with the Engine light still on and was Told I had to get in the queue to address it. The Check Engine light was not included in the list of services needed . I left angry and questioning the competence of the technician and did not appreciate the sarcasm of the service manager.
Great dealership. Got us scheduled for our appointment in 24 hours. The dealership we purchased from had a backup for over 2 weeks. Just a 10,000 mile oil change and tire rotation. We will always use Denton Mazda in the future and especially for the next purchase. Friendly service dept and very accommodating.
Dealership is great, they really care and try to get the best deal possible. Left feeling great in a new cx-30.
Great experience buying my 2025 Mazda CX-5. Miguell was an excellent salesperson. Full of information and patience , as I was not sure which model right for me. Absolutely no pressure, he kept me posted on stock and incentives and made the purchase a pleasure!
They were fairly quick and through
I recently purchased a vehicle from Denton Mazda and was very pleased with the experience. Leo Ayala helped me find the vehicle I wanted at the right price.The process was very straightforward and transparent. Overall, I highly recommend Denton Mazda to anyone in the market for a new vehicle.Their friendly, professional service made this, one of the best car-buying experiences Iāve ever had.
Great service staff. Front desk very very helpful and upfront about the fixes and updates.
Great service, informative, updated me through the whole process and also like to mention very comfortable waiting area
I love the detail of the video of my car and the commentary to show me what needs to be done and what is looking good.
Easy appointments no long waiting was quick with service the service advisor was friendly and nice
William was very helpful with finding the car I wanted and showing me all the features and making sure I got the best deal compared to other dealerships I had been to. Also Andrew was amazing with explaining all the financing and upfront about all the cost and not trying to sneak any charges or add anything on top of what I already asked for. I would recommend this dealership over others.
I recently purchased a Mazda CX-30 from Chris at Mazda Denton, and it was a fantastic experience. Chris never pressured me, provided all the information I needed with kindness, and demonstrated trustworthiness throughout the process. His genuine approach and reliability ultimately made me choose Denton Mazda. The car was freshly cleaned before delivery, and even after the purchase, Chris patiently answered all my questions. As a foreigner with limited English, I truly appreciated how Chris and the entire staff at Mazda Denton took the time to explain everything clearly. The person in the finance department was also amazing, ensuring I ...
We chose Denton Mazda because of location and inventory. Our transaction went smoothly and we are happy with the results. Our salesperson was Leo. He did a great job and was patient with us as we made our decision. Our finance person was Andrew and that all went very well. Over all a great experience.
Great service.very quick turn around. The representatives were great. Would highly recommend the dealership..
Awesome team, Garold helped me get service done to my cx5, they kept their word about what we agreed on! Happy holidays!
Tareq has been great to work with on both of my purchases this fall. I appreciate the relaxed atmosphere and being given good information without the hard push. I worked with two different finance guys one for each purchase and both were great! I would definitely recommend this dealership!
Very nice, professional and friendly.
I had a fantastic experience with Leo while getting my car. He was professional, knowledgeable, and attentive to my needs, making the entire process smooth and stress-free. I never felt pressured and appreciated the transparency throughout. Highly recommend Leo for anyone looking for a great car-buying experience!
Service was good and great, but the customer service is bad. Patsy was good the other personās attitude is not good at all.