Customer Testimonials
Denton Mazda is the best The Service Advisor Garold Snyder is a great young man. He is the best of the best.
Easy process to buying a car. Very professional and willing to help you feel satisfied with your decision
Service advisor Mr. Garold was very arrogant. I Will never go to him. Deling with cusomer is very bad.very bad customers support. Never go there
Everyone at this dealership was helpful and friendly, from service to sales. We are very pleased with our experience and will definitely use them again!
Easiest car buying process. Chris was great, no games, no nonsense. Highly recommend denton mazda and chris.
They were all very friendly to me. Worked very well with me trying to get me what I wanted for the price I had in mind.
The service department was helpful, coutreous and addressed my specific situation to resolve my car problems.
Good and prompt service. Technicians very attentive to the customer needs and issues. Good listeners
Very friendly and no up-sale pressure. This was the second Mazda I've brought here for service. Facility is comfortable and even offers complementary refreshments.
Best Mazda dealership I have ever been to. Xavier the service tech is always 10/10, I always hear Kassi at service working hard and doing right by customers. Mauricio, the salesman who helped me get my 2025 CX-30 was top notch!! He answered a text on his day off to help me out when I mistakenly texted him on Sunday when they were closed. Keith in finance was amazing as well. Great team, great dealership, and when I move further away from Denton, I'll still bring my car here.
Service department has poor communication. Had a 2:30 appt on Friday. Told I would receive call by end of day for completion time. No phone call. I call sat morning. They had not even looked at veh yet. I call at 2:30 and they were finally looking at it. Pick up vehicle at 5 they had not even completed the work I asked to be done.
My first visit to have my car serviced here and I was very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed the work. The Service Manager, John , was very pleasant and assisted me when I was making my final payment. The final bill was above what the original estimate was, but John worked with me to settle it in an economical manner. I will definitely be returning. Many thanks to all involved.
My visit went well and loved meeting Pasty she was very helpful and very knowledgeable concerning my Mazda.
Very professional and clean. The service was exceptional. Patsy Ingalls wen out of her way for more than 20 minutes to help me figure out my ne car. She persisted until I had it down. Just AMAZING.
Very happy with customer service and all the help from the sales team. Made it easy
Chris made our process so easy when purchasing the CX5! He went above and beyond in customer service.
I always prefer to come to Denton for their deals and service. Smooth check in and check out process and cleaner premises for kids too
I took my phone to the dealer to get some work on it. Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the passenger side mirror doesn’t work! They had my car almost a week! They told me it was going to be done in two days. I had to keep calling to find out the status on my car… so disappointed
Great service, not overpriced, comfortable waiting area, with complementary snacks and beverages, and they cleaned the car! 🙂
Patsy was AWSOME! Although Car shakes worst than when I brought it in . 🤨 SAD and scary!
Chris was extremely helpful and courteous. A great experience. I’m excited about my new CX-90.
I purchased a CX 90 at Denton Mazda. I met Chris at the dealer at the dealership. The process from the test drive and end of purchasing was simple and clear!
Great Service / Great Location / Great Dealership / Honest Pricing/ We will definitely be bringing our car back for service. I think this should be your next stop when you need service!
Fast, friendly and transparent.
Very pleased with my purchase. Would shop again and recommend for family and friends.
My wife and I have been thinking about updating her SUV, and Chris Garner got us into an absolutely lovely CX-90 Signature Edition. Right trim level, right color... and the right price too according to TrueCar. I purchased a Mazda 6 Touring Edition from Denton Mazda back in 2020, had it serviced their without fail, and will continue to take our two Mazdas back because these guys get it, it's about the customers, not the social media likes or the hype.
They worked so well with me to get a new car and I had no credit history at all !
We had a fantastic experience at Denton Mazda w/Chris guiding us along the way. He was knowledgeable, kind, and courteous of our time. Thank for creating a great car buying experience and atmosphere.
Quick service and thorough. Received an inspection report link which included a video of everything that was reviewed/Inspected. I don’t usually upkeep through the dealer but I might be more inclined if things remain this transparent and thorough.
Awesome personnel. They go above and beyond to help you out in anyway they can.
Great deal on oil change. Courteous and prompt. The wash was good. Go there every time for service on the Mazda
It was a very pleasant experience!! Patrick was super helpful and explained everything well!! Getting my first car with him was smooth and efficient. I recommend this place of business. Thanks!
Had a 9am appointment for an oil change. Took 1hour 50 min to complete. Said they were really busy. Why schedule so many “appointments” at one time?
Service was exceptional! Especially the guy helping us check out with the hellcat. 10/10 service and would definitely recommend.
Denton Mazda is the best dealership in Dallas area. The service department is professional and courteous.
Excellent work, great staff, and always faster than expected. Highly recommend!
Great sales and service staff
The service is wonderful and helpful. We have at least 4 cars from them and have always felt like family. The only problem is the call center that is off campus. They need better training.
Garold was very pleasant to work with. He explained what they were doing & they were done within 2 hours. He also explained about my tires & when the next oil change would be due. Couldn’t be happier with the service & his explanations.
Our last experience leasing with Chris was so postive, we asked for him to assist us a second time. Working with Andrew is finance was wonderful as well!
Honest, friendly service. Fair prices. My service advisor Garold is the best. Highly recommend them
Called for an appointment and got right in. Fixed a small weather strip issue, serviced my car and all while I went to lunch. Nice, friendly people.
Madi helped me with my very first car purchase all on my own and i’m super happy about my CX30 and can’t wait to take it places!
Excellent service from Denton Mazda!
Denton Mazda has always taken great care of me. They are very helpful and explain what is wrong.
Came from out of state to purchase car. Car was prepared, paperwork ready and I was able to leave with my car in well under an hour. DJ the salesperson was excellent!
I have received extremely good care & attention at this dealership. From the time that I purchased the car & felt respected by the salesman to today when I took the car in for its first oil change, they made the experience very easy for me. I didn't even realize until I got home that they had also washed my car before giving it back to me. I am enjoying my CX - 5 very much.
Service is fast and the technicians are very knowledgeable.
I got an oil change today. I had an appointment and I was in and out in about an hour. My car was cleaned and washed. Good service with a smile.
The waiting area is very clean, comfortable, & accommodating. The staff are welcoming friendly and supportive.
Awesome service. 5/5 starts to senior master technician Danny. He’s the only person I trust to lay hands on my vehicle. I dropped my Mazda 6 off on a Thursday night and had it back on the following Tuesday and was provided a very nice cx 70 to drive while work was being done on my vehicle. The service advisor - I forget his name. Was also very kind and straight forward. Thanks guys.
From start to finish, the customer service is exceptional, and the quality of the work they do is fantastic. I've seen other reviews complaining about wait times, so I'd like to weigh in on that. I strongly recommend accounting for the wait if you're putting in a work order. Based on my experiences, an appointment simply places you in the queue. It does not guarantee the work will begin immediately upon arrival.
It may take some time, but I infinitely prefer waiting for quality work over a fast turnaround with subpar results.
To the staff, who were ... Read More Google - May 6, 2025
I was very happy with the service. I was met as soon as I drove up and was kept informed of everything that was being done. Prompt and courteous from all employees that I engaged with.
Everyone was kind and easy to work with. Some issues on the used car I bought that they got fixed up for free. Really appreciate the team here, from sales to service.
When I picked ip the Madza on April 22, 2025. The Battery was dead, the service Guy that I went to get, only jumped the battery, he said that it was sitting in the Sun for a couple of days. He asked me how far do I dive home, he said it will charge by then.
I went to go start the Madza today on May,3, 2025. The Battery was Complete Dead, I charged it with the Car\Battery Charger, so I could take it to have tested.
I battery charged to O'REILLY Auto Parts because this is when I bought it, ... Read More DealerRater - May 4, 2025
100/10 experience at Mazda. This location further reminds me why I'll only be getting Mazda vehicles. Xavier was top notch as a service advisor, the value he provided to me was priceless. There was also a salesman who appraised my car, Isaac, who was top notch! Very respectable and kind. If I was in the market to sell/buy, he'd be the guy. Thanks again Denton Mazda, always giving it 110% percent.
My boyfriend and I just bought our first car- a 2025 Mazda 3 - and we couldn’t be happier with the experience! Mo was our salesman, and he was absolutely fantastic. He really took the time to work with us to get the best deal that fit within our budget. On top of that, he walked us through all the new features and made sure we felt confident and excited about driving off in our new car. We’re already in love with her! Amazing service and an even more amazing car! Thank you, Denton Mazda!
After dealing with a decent handful of car dealerships and salesmen over the years, this has been the best experience I've had. My salesman Miguel was excellent and easy to work with. Miguel even came in on his day off to hand me my keys.
Keith Barbin was AWESOME!! He went above and beyond and got me a deal better than I was asking. I not only recommended Denton Mazda, I say you are messing up if you don't go there first!
We recently purchased a Mazda CX-90 and had a fantastic experience with Chris! He answered all our questions and made sure we felt good about our decision. We truly appreciated his professionalism and integrity. If you need a car ask for Chris!
Top tier experiences I’ve had in a very long time. I’ve always hated the car buying process but Jay, Andrew, and Miguel truly did remarkable and changed my experience with my wife and I recent purchase. Will 1000% recommend these folks to anyone all day everyday.
Top tier experiences I’ve had in a very long time. I’ve always hated the car buying process but Jay, Andrew, and Miguel truly did remarkable and changed my experience with my wife and I recent purchase. Will 1000% recommend these folks to anyone all day everyday.
Chris was straightforward and genuine. He was thorough in answering all our questions and follows through.
Service rep very politeand informative
My family and I had a fantastic experience leasing my first car from Denton Mazda off of I-35.
It was entirely unlike my past encounters with pushy sales tactics and aggressive financing. We were so impressed by the warm and inviting atmosphere and service we received from beginning to end.
Madi, my sales representative, demonstrated exceptional qualities—she greeted us with a sincere smile and a warm attitude, offering valuable insights without exerting any pressure. She is truly a remarkable individual and a beautiful lady.
In addition, Andrew and Amos from the finance team were equally accommodating and cordial, ensuring ... Read More Google - Apr 27, 2025
Service was okay. Not great experience, I told to check on why I’m getting a sound on slow speed. I was ignored, I was expecting a test drive to be done to ensure customer satisfaction is there, but it wasn’t done.
Amos and Chris were very accommodating and straight forward with all information provided to me.
I truly appreciate how helpful and responsive Chris has been throughout the process. Thank you, Chris, for providing such a positive buying experience and for making everything so smooth and easy!
I primarily use this dealership as my service provider after purchasing 3 vehicles from them. Always great service, friendly service providers, fair assessment of my vehicle and competitive repair pricing.
Excellent service, got my car fixed up and running like new, all around good experience
I have a 2021 CX9 Grand Touring, took it in to be serviced (oil change and alignment checked) and there was a very small communication hiccup between the service techs and the service advisor which made the service longer than anticipated, HOWEVER, because of this they took care of me and the service. Not to mention in our small talk I was guided on how to handle an unfortunate situation when I bought my car and showed me a 2025 CX90 that I’m considering now.
All in all, VERY professional, VERY knowledgeable, VERY helpful and I will continue to take my ... Read More Google - Apr 23, 2025
Service has been really upgraded quite a bit, I had a great experience from the moment I stepped in, they went over and above what I expected for it to be, really happy with the service quality, thank you!
I had a wonderful experience! I went for an oil change. I’m used to waiting hours for my car to be serviced even with an appointment. I was out in an hour! Staff was very friendly when I had questions about other services.
I received excellent service throughout my buying process. My salesperson, Madie Northington, was able to answer all my questions and provided excellent customer service throughout the buying and delivery process.
Shout out to Patsy! Communication was great did everything was done in a timely manner. Service was so bright com they should rename this place Five Star Mazda.
We went to purchase a vehicle and the process turned out to be pretty simple. For the first time, I had to purchase cash and had heard it was going to be a feat in shuffling funds. Josh and the team made it extremely straight forward and as quick as possible. It was a pleasure. Thank you!
👍
Garold Snyder was super helpful as my service advisor during my appointment!
We ended up with 2 new vehicles this weekend best dealership experience ever our sales person Miguel was friendly and informative about the process , definitely would recommend Denton Mazda
I bought my first brand new car at Denton Mazda almost a month ago, and it’s been an amazing month of driving since! Josue and Colin were both excellent to work with. Josue was personable and knowledgable in Mazda’s products, and Colin was helpful and knowledgable in financing and sales. My sister-in-law purchased her a CX-3 here in 2018 and still loves it, so I know we’re in good hands long term!
I especially enjoyed that I was able to text with Josue between my first test drive and ultimate purchase. I visited several other dealerships along the ... Read More Google - Apr 20, 2025
Everyone I spoke with was friendly. Xavier was awesome in answering all my questions. I have a nice pretty washed car
Very good, experience purchasing my Mazada, and will recommend to friends, they were very knowledgeable on all my questions
Wonderful experience and would highly recommend to anyone else! Not pushy and very helpful.
Denton Mazda was a great experience. Chris was so helpful and very knowledgable. They didn't have the car that I wanted on the lot but they were able to get it for me. It was a smooth process start to finish! Thank you so much! I love my new Miata!